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After over 25 years of experience helping hotels improve their online presence profitability through direct web and phone channels, the time has come to go one step further and help them streamline their B2B distribution to agencies and corporates, maximising their margins and reducing their dependency on wholesalers and bed banks.
With this in mind, we have launched Mirai Pro, an innovative and revolutionary platform designed by and for hotels, decoupled from the direct-to-consumer or B2C platform. Different needs, different solutions.
Pioneers in the industry
While major chains (such as Riu Pro, Iberostar Pro, Palace Resorts Pro, etc.) have their own solutions for this purpose, our goal with Mirai Pro is to provide the whole industry with the first platform outside the B2C environment, aimed at hotels and chains that wish to have a direct relationship with corporations, retail agencies, travel planners, independent agents and other industry professionals.
If we are talking about agencies, doesn’t it go against my direct sales?
There are business clients or travel agency loyalists (who you can’t reach through your website) whose bookings come to your hotel through large intermediaries. If you want to gain direct access to these sales, reduce intermediary costs and deal directly with your buyers (in this case professionals), Mirai Pro allows you to create your own channel by applying your own rules.
Key features of Mirai Pro
- Control: Mirai Pro allows you to have your own platform where agencies and companies can register in a private environment and have access to the best conditions (both public and negotiated rates) so they can offer them directly to their clients and book them right away.
- Customisation: your channel, your rules. Configure commission groups or mark-ups by type of user (company, agency, consortium, etc.), issuing market, sales volume, stay dates or type of accommodation. Define exceptions to incentivise specific sales periods or decide whether you prefer to work with net or commissionable rates, depending on your needs.
- Operational: with a high level of automation and integration with over 70 channel managers and 60 payment platforms, Mirai Pro allows you to automatically link rates to bookings and to manage prepayments. This integration ensures that you can get a breakdown of your sales information and automate payment and cancellation flows. All of this is fed back to your PMS in real time, thanks to the two-way integration of the channel managers.
- Autonomy: agencies and companies can register, access and start quoting and booking autonomously in just two steps. You can control all your sales in your private area, register new users, retrieve bookings, consult documentation, review favourites and quotes, modify bookings, make pending payments or recover erroneous bookings.
What does Mirai Pro offer to your hotel?
- Direct relationship with agencies and corporations. We create a private and exclusive B2B environment with your corporate image where you can refer agencies and companies to register and make direct bookings with you. This access will also help you promote the tool to your sales team at trade shows.
- Turnkey solution. Mirai Pro provides you with a comprehensive approach to professional sales, reducing manual and asynchronous processes (by phone or email), improving response times and offering great flexibility and dynamism in configuration.
- Maximum control: you can decide what to offer to each type of customer at any given time, managing them by group or individually.
- Greater profitability: by establishing direct relationships with the best agencies and companies, you reduce your distribution costs, increasing your GOP and your business profitability.
- Increased sales: increase sales to new segments that you could previously only reach through wholesalers or bed banks with high acquisition costs.
What can Mirai Pro bring to your agencies and business?
- Better conditions: it allows clients to access your entire product range and the best rates (both public and negotiated) in a direct way and with exclusive conditions.
- A booking tool: consultations, offers and bookings directly with you, confirmed in real time. Non-refundable or flexible. PVP, net or PVP without commission. Single or multi-currency. Multi-room and multi-hotel, among many other features.
- Variety of payment methods and platforms: multiple payment methods adapted to the needs of agencies, connected to over 60 payment platforms and with the possibility of receiving your commission immediately.
- Autonomy and control: you will have access to all your sales from your private area and will be able to cancel and modify bookings, increase sales margins and manage commissions automatically. You will also be able to create and manage your users with differentiated rights.
Acknowledgements
Mirai Pro would not be possible today without the support, feedback and validation of a group of chains and hotels who have been with us throughout the process of defining, developing and delivering the product. We would like to publicly thank them for their support. We are now focusing on the implementation of their Pro Portal for agencies and companies, which will be launched in the next few weeks.
Thanks to them, we already have many ideas on how to improve Mirai Pro with new features that will be coming in the next few months.
I am interested in Mirai Pro, what is the next step?
If you are already working with us, please contact your account manager for more information about Mirai Pro and its terms and conditions.
If you are not yet working with Mirai, please contact us at pro@mirai.com
